1. About the website
Welcome to https://PiptleIT.com (the ‘Website’). The Website operates to (but is not limited to) provide services pertaining to the exchanging of a virtual currency (cryptocurrency) or NFT (non-fungible tokens), facilitate the purchase of goods (through the PiptleIT Store), and provide training (through the Piptle Academy) (the ‘Services’).
The Website is operated by Piptle Wealth Management Pty Ltd. ta. PiptleIT (ABN 15 642 428 680) (hereafter referred to as “PiptleIT”). Access to and use of the Website, or any of its associated Products or Services, is provided by PiptleIT. Please read these terms and conditions (the ‘Terms ‘) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
PiptleIT reserves the right to review and change any of the Terms by updating this page at its sole discretion. When PiptleIT updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
‘B Chain’ means the Blockchain.
‘Blockchain’ means a distributed ledger of records organised into blocks that are linked together using cryptographic validation. When a block is added to the chain, it cannot be changed without affecting all blocks that came after it, this creates an immutable data file that no single entity controls.
‘Blocks’ means an allocation sold to an individual consumer.
‘Cryptocurrency’ means a digital currency in which cryptography encryption techniques are used to regulate the generation of units of currency and verify the transfer of funds.
‘Intellectual Property Rights’ means all industrial and intellectual property rights, both in Australia and throughout the world, and includes any copyright, moral right, patent, registered or unregistered trade mark, registered or unregistered design, registered or unregistered plant breeder’s right, trade secret, knowhow, rights in relation to semiconductors and circuit layouts, trade or business or company name, indication or source or appellation of origin or other proprietary right, or right of registration of such rights.
‘Mnemonic Seed Phrase’ means a secret group of 12 immutable words used to backup and access the Wallet.
‘Passcode’ means a set of numbers used to access the Wallet.
‘PiptleIT’, ‘our’, ‘we’ or ‘us’ means Piptle Wealth Management Pty Ltd. ta. PiptleIT
‘PiptleIT’ means a digital marketplace where participants can exchange (buy and sell) for fiat currency and vice versa.
‘Private Key’ means a long sequence of numbers and letters which is used to generate a public key and allows You to sign transactions which are verified by others on the B Chain against the public key. The public key is your address which is visible on the B Chain,
‘Services’ means various services provided to You by PiptleIT including but not limited to digital currency exchange services, buying and selling services related to the purchase of digital currency.
‘Site’ means https://PiptleIT.com
‘Transaction Services’ means services provided by PiptleIT (through the PiptleIT) to facilitate transactions.
‘Transactions’ means transactions between You, PiptleIT, another Merchant, or an individual consumer.
‘Users’ means all individuals, institutions or organisations that access, download or use the Site, the PiptleIT, the Wallet and the Services and who meet the KYC requirements.
‘Wallet’ means a cryptocurrency wallet developed by Piptle which connects to the B Chain, stores a user’s cryptocurrency (such as) and allows a User to make cryptocurrency transactions.
‘You’ means the User who has a Wallet and elects to use the Services of the PiptleIT.
2. Acceptance of the Terms
3. Subscription to use the Services; Registration to use the Purchase Services
4. Trading with your PiptleIT Account
5. Debit Account Balances
6. Treatment of Unallocated Deposits
Making a Claim for Unallocated Deposits
9. Affiliate Program
10. Third-Party Service Providers
We may use third parties to process transactions or payments, to conduct risk analysis and/or offer Crypto digital assets, as applicable for the requested Transaction and for the selected payment method. Third Party Service Providers may include, without limitation, exchange platforms. At our sole discretion, we have the right to change or replace any third-party Service Provider. Third-party Service Providers’ services are governed solely by their terms of service, and we have no responsibility or liability for their conduct or omissions, or any consequences thereof. We take no responsibility for any third-party Service Provider delay, error, conduct, or omission.
11. Third-Party Links
12. Service and Conversion Fees
13. Transfers Out of Platform
You acknowledge and agree that:
15. Intellectual Property
PiptleIT represents and warrants that it is the absolute legal and beneficial owner of, or licensee to, all right, title and interest in the Site and the PiptleIT including but not limited to, all Intellectual Property Rights in the Site and the PiptleIT.
By accepting this Agreement, You expressly acknowledge and agree that all rights, title, and interest in the Site and the PiptleIT remain the property of PiptleIT and unless expressly provided, nothing in this Agreement grants You any Intellectual Property Rights in the Site and the PiptleIT.
Notwithstanding the above, PiptleIT grants You a revocable, non-exclusive, non-transferrable, worldwide, royalty-free licence, during the term of this Agreement, to use the Site, the PiptleIT, and the Services in accordance with, and subject to the restrictions imposed by this Agreement.
This licence includes a grant for usage of the Site, the PiptleIT and all updates, upgrades, new versions and replacement applications.
We do not own, control nor have any responsibility or liability for any third-party software applications You elect to use with the Site and the PiptleIT in connection with our Services.
16. Your obligations as a Member
It is your responsibility to determine what, if any, taxes apply to the transactions that You have submitted transaction details for, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. You agree that PiptleIT is not responsible for determining whether taxes apply to your transactions or for collecting, reporting, withholding, or remitting any taxes arising from any transactions.
21. Daily limits
Daily limits on the frequency and volume of transactions will be determined by PiptleIT and based on the amount of available for sale as well as the demand for from buyers.
PiptleIT cannot guarantee that any items, tokens, crypto, or otherwise will always be available on the Exchange to buy and/or sell.
DAILY LIMIT – SELLERS ARE PERMITTED TO CONDUCT ONE TRANSACTION IN EACH 24 HOUR PERIOD.
SELLERS ARE PERMITTED TO CONDUCT ONE TRANSACTION IN EACH 24-HOUR PERIOD.
22. Refund Policy
PiptleIT will only provide you with a refund of the Subscription Fee in the event they are unable to continue to provide the Services or if the manager of PiptleIT makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances.
Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the ‘Refund’).
23. Copyright and Intellectual Property
PiptleIT does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by PiptleIT.
25. General Disclaimer
For further details see (PiptleIT.com/disclaimer)
27. Termination of Contract
Your notice should be sent, in writing, to PiptleIT via the ‘Contact Us’ link on our homepage.
29. Dispute Resolution
30. Venue and Jurisdiction
31. Governing Law
32. Independent Legal Advice
34. Market Volatility
Particularly during periods of rapid movement, heightened volume, illiquidity or volatility in the marketplace for any digital currency or fiat, the actual market rate at which a transaction is executed may be different from the prevailing rate indicated via the Services at the time of your order or transaction. You understand that we are not liable for any such price fluctuations. In the event of a market disruption or Force Majeure event (as set out in Section 17), PiptleIT may do one or more of the following:Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the ‘Refund’).
Following any such event, you acknowledge that prevailing market rates may differ significantly from the rates available prior to such event.
35. Due Diligence and “Know Your Customer” (KYC) Obligations
We are required to comply with all the laws binding on us including but not limited to the Australian and New Zealand Anti-Money Laundering and Countering Financing of Terrorism laws. To meet these requirements, we are required to conduct customer due diligence on You, persons acting on your behalf and other relevant persons such as your beneficial owners or persons who have effective control of You as a customer. We will not be able to transact or continue to transact with You until this is completed to the standard required by legislation.
We will advise You what information and documents are required for these purposes. This information could include formal identification, address confirmation, source of funds, transaction details, ownership structures, tax identification details, and other information considered relevant. You must ensure that the information and documents requested are provided promptly to avoid any delays.
We will retain the information and documents and may be required to disclose them to government agencies as required by law. We may not be permitted to advise You of the instances when we are required to disclose the information.
36. Accuracy of Information provided by You
You represent and warrant that any information You provide PiptleIT is accurate and complete. You accept and acknowledge that PiptleIT is not responsible for any errors or omissions that You make in connection with any transaction initiated via the PiptleIT.
37. Availability of our Services
We may release products, services, functionalities or features that we are still testing and evaluating. We will label such services as “beta”, “preview”, “early access” or “trial” or any words or phrases with similar meanings. You understand that these services may not be as reliable as other products or services we offer.
We will try our best to ensure the Site and the PiptleIT is always available, but we do not guarantee that the operation of or access to the Site or the PiptleIT will be uninterrupted or continuous. The Site or the PiptleIT may be interrupted for maintenance, repairs, upgrades and network or equipment failures.
By making use of the PiptleIT and the Services You acknowledge and agree that:
39. Maintaining Your PiptleIT account and Wallet
We are vigilant in maintaining the security of our Site, the PiptleIT and Services. By downloading a Wallet and registering for a PiptleIT account, You agree to provide accurate, current and complete information and to keep such information updated. You agree that You will not use any Wallet to access the PiptleIT other than your own or access the Wallet or PiptleIT account of any other User. You agree not to assist others in obtaining unauthorised access to the PiptleIT.
If there is suspicious activity related to your PiptleIT account, we may request additional information from You, including authenticating documents, and may freeze any transactions pending our review. You are obligated to comply with these security requests or accept suspension of your PiptleIT Account. You are required to advise PiptleIT immediately of any unauthorised use of your PiptleIT account or any other breach of security.
You agree that PiptleIT shall have the right to immediately suspend, freeze or lock your access to the Site, the PiptleIT, the Services and your PiptleIT account for any reason including if you are in violation of the Agreement or any applicable laws and regulations. You may be thereafter held liable for losses incurred by Piptle Wealth Management Pty Ltd., or any other User.
You are solely responsible for maintaining the security of your Wallet which includes the Private Key, Passcode and any associated Mnemonic Seed Phrase.
You must keep your Private Key, Passcode and Mnemonic Seed Phrase information secure. Failure to do so may result in the loss of control of or loss of any associated with the Wallet. You acknowledge that backing up your wallet is your responsibility and PiptleIT will not be held accountable should you fail to do so. Do no share your passcode and or seed phrase with anyone.
Your Mnemonic Seed Phrase must be saved and used in numeric order.
If You have not safely stored a backup of any Wallet address and Private Key pairs maintained in your Wallet, you accept and acknowledge that the Wallet will become inaccessible if You do not have your Private Key, Passcode and Mnemonic Seed Phrase.
By accepting this Agreement and using the Site, the PiptleIT and Services, You acknowledge and agree that as permitted by applicable law, in no event shall PiptleIT., its subsidiaries or affiliates, or any of their respective employees, officers, directors or agents be liable for any direct or indirect lost profits or lost business damages, indirect, incidental, special, consequential or punitive damages arising out of, or related to your use of the Site, the PiptleIT and Services or your violation of this Agreement.
PiptleIT will not be held liable for any loss or damage arising from your failure to maintain the confidentiality of your PiptleIT account.
You acknowledge and agree that:
41. Force Majeure
PiptleIT shall be excused from performance under this Agreement to the extent it is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from:
You may not assign this Agreement, or any rights, benefits, or obligations hereunder, by operation of law or otherwise, without the express written permission of PiptleIT. Any attempted assignment that does not comply with this Agreement shall be null and void. PiptleIT may assign this Agreement, in whole or in part, to any third-party in its sole discretion.
43. Entire Agreement
44. Termination of Agreement
PiptleIT may terminate this Agreement or suspend your access to the Site, the PiptleIT and Services at any time without notice to You, including without limitation if You breach this Agreement, or if PiptleIT discontinues the Site, the PiptleIT or Services.
You may terminate this Agreement with PiptleIT, following settlement of any pending transactions.
In the case of any of the following events, PiptleIT shall have the right to terminate your use of the Site, the PiptleIT, the Services and your PiptleIT account:
PiptleIT may amend the Agreement from time to time by posting the updated terms on the Site. If material changes are made, PiptleIT will notify You of the changes before they become effective. By continuing to use the Site, the PiptleIT and the Services after the changes come into effect means that You agree to be bound by the revised Agreement.
PiptleIT will not be in breach of the Agreement if we take steps in order to enable us to comply with any laws or other legal obligations.
PiptleIT will not be in breach of the Agreement if we take necessary action in order to make a change necessitated by an immediate need to restore or maintain the security of the system.
You agree that, subject to applicable law, PiptleIT will give all notices or other communications to You under or in connection with the Agreement by push notification and/or email to your email address last known to PiptleIT or which You last gave for sending notices and communications to You. It is your responsibility to ensure that has your current email address for this purpose. PiptleIT will not be responsible if You do not receive a communication as a result of not providing PiptleIT with your current email address.
If a law prohibits the giving of notices or other communications by electronic communication, then subject to the requirements at law, PiptleIT may give the notice or other communication by writing to You at your residential or postal address last known to us.
If PiptleIT gives a notice or other communication to You by email, the content of the notice or communication may be:
You agree that any notice or other communication You send to PiptleIT under, or in connection with the Agreement must be sent or delivered to our registered office (currently address: Unit 6-7, 215 Brisbane Rd, Biggera Waters, 4216 QLD Australia) or otherwise be delivered in accordance with the Agreement or an instruction received from us.